Privacy Policy for Sunlight Solar Store

Last Updated: August 12, 2024

Welcome to Sunlight Solar Store’s Privacy Policy page. This document explains how Sunlight Solar Store (“we”, “us”, or “our”) collects, uses, and protects your personal information when you interact with our website sunlightsolar.pk (the “Site”) and use our services (collectively referred to as the “Services”). By accessing or using our Services, you agree to the practices outlined in this Privacy Policy. If you do not agree, please refrain from using our Services.

Updates to This Privacy Policy

We regularly update this Privacy Policy to reflect changes in our practices, technology, legal obligations, or other operational reasons. We will notify you of any significant changes by updating the “Last Updated” date at the top of this page. Continued use of our Services after any such updates constitutes your acceptance of the revised policy.

Information We Collect

To provide you with the best possible experience on our Site, we collect various types of personal information. The type of information we gather depends on your interaction with our Services.

Information You Provide Directly

When you interact directly with our Site, you may provide us with:

  • Contact Information: Name, address, phone number, email.
  • Order Information: Billing and shipping details, payment confirmation.
  • Account Information: Username, password, and security questions.
  • Shopping Preferences: Items viewed, added to your cart, or wishlisted.
  • Customer Support: Information provided during communication with us.

Information Collected Automatically

We also collect certain information automatically when you use our Services. This includes:

  • Usage Data: IP address, browser type, device information, interaction with the Site.
  • Cookies: Small files stored on your device that help us improve your experience (see below for more on Cookies).

Information from Third Parties

We may receive information about you from third-party vendors and service providers who assist us in offering our Services. This could include:

  • Payment Processors: Bank account or credit card details for processing payments.
  • Advertising Partners: Information to help us tailor our marketing efforts.

How We Use Your Personal Information

Your personal information is utilized to:

  1. Provide Services: Processing orders, managing your account, shipping products, and providing customer support.
  2. Marketing and Advertising: Sending promotional materials via email, SMS, or postal mail and customizing ads to your preferences.
  3. Security and Fraud Prevention: Protecting against and responding to potential fraudulent activities.
  4. Communication: Addressing your inquiries and improving our Services.

Cookies and Online Tracking

We use cookies to personalize your experience on our Site, analyze usage patterns, and improve overall functionality. You can control the use of cookies through your browser settings, but doing so may affect your experience on our Site.

For more information about the cookies we use, please visit WordPress Privacy Policy.

Sharing and Disclosure of Personal Information

We may share your personal information with:

  • Service Providers: For payment processing, data analysis, IT support, and other services.
  • Business Partners: For marketing and advertising purposes.
  • Legal Compliance: When required by law or to protect our rights and those of others.
  • Business Transfers: In the event of a merger, sale, or other business reorganization.

Third-Party Links and Websites

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any website you visit.

Children’s Privacy

Our Services are not directed towards children, and we do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected such information, please contact us to have it removed.

Security and Retention of Information

While we strive to protect your personal information, we cannot guarantee its absolute security. We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access: Request information about how your data is used.
  • Delete: Ask us to delete your personal information.
  • Correct: Update inaccurate personal information.
  • Portability: Receive a copy of your data or have it transferred to another entity.
  • Restrict Processing: Limit how we use your personal information.
  • Withdraw Consent: Revoke consent for specific data processing activities.

You can exercise these rights by contacting us through the information provided below. We will respond in accordance with applicable laws.

International Users

If you are accessing our Services from outside the United States, please note that your data may be transferred to, stored, and processed in the U.S. or other countries. We take appropriate measures to ensure your information is protected in line with international standards.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

  • Phone: 0301-6839719, 0305-4644607
  • Email: waseemyaseen3000@gmail.com
  • Address: Near Markaz Al-Huda (Ahl-e-Hadees), Sunlight Solar, Tehsil Road, Kasur.